The objective of this assignment was to develop a plan for strategic realignment and thereby enable the organisation to move from a regional water utility to a provincial one. The work incorporated a broad business and strategic analysis including organisational culture, a customer survey, industry analysis, financial modelling and scenario planning; Adrian Wilson, Jay Naidoo and Pumla Titus were involved in the project.

Client: Amatola Water
Duration: 2009 – 2010
Value: R500 000
Country: South Africa